All Layoffs

Launching new GenAI & Data division — company says this round is explicitly driven by the generative AI revolution, making AI integral to Amdocs DNA

CEO: tomorrows companies will be smaller and more AI-based. 70% of support now handled by AI, 90% of marketing campaigns built with AI. Shutting down Email/SMS division

R&D restructuring citing rising expectations and AI skills focus — traditional engineers cut, replacing with AI-focused hires for marketing automation platform

Customer service team cut after AI embedded in customer contact solutions; company denies direct AI replacement but timing coincides with AI rollout

Accelerating AI investments in product platform while cutting sales roles — driving AI and automation-driven solutions across entire organization

Level designers, UX writers, and user researchers replaced by AI tools they themselves built. Staff quote: those AI tools are basically replacing the teams

AI integration across Indeed and Glassdoor; folding Glassdoor into Indeed as AI reshapes job search

Shifted resources toward AI products and Copilot; automation reduced staffing needs across multiple divisions

AI-driven efficiency and automation reshaping workforce; CEO stated AI is now core to client work

AI squeezing from both sides — losing deals to ChatGPT externally, going AI-first operationally to replace staff functions with AI agents internally

AI automation reducing delivery and support functions across IT services operations

Technology and data-driven systems expansion reduced support roles in asset management

Cut 20 percent of Greater China workforce plus hundreds more across Europe

CEO: embrace AI and make it work for us. Engineers cut ahead of launching AI-powered banking tools for credit monitoring, document validation, and mortgage advisement

AI now handles majority of in-game content and art creation for a fraction of cost — previously costing $1M+/year. Design and content roles replaced across business, engineering, and marketing

CEO says AI helped shrink workforce by 40% — from 5,000 to 3,000. AI assistant handles workload of 700 customer service agents, with cuts across all functions

AI-driven efficiency gains; CEO cited AI reshaping every industry as company pursues $10B ARR goal

CEO stated before adding people they ask could AI do this — using Gemini and NotebookLM internally to replace human labor across software engineering and operations

AI pivot and extreme traffic drops from AI search. 70%+ staff using Enterprise ChatGPT, launched AI-powered search and paywall. Union called it pivot away from journalism toward greed

Workforce realignment to accelerate AI investments, automate manual processes, and build AI-led platforms including NexVerse.ai adtech