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99 layoff events tracked
Strategic workforce realignment amid AI-led disruptions; headcount dropped from 613k to 593k in Q2 FY26. Company trained 217,000 staff in AI during same period.
19,755
Automation and AI tools for internal tasks; non-reskillable employees exited at scale
11,000
Automation and AI integrated into delivery logistics; manual operational tasks automated
450
Repositioned as AI-first marketplace; freelance tasks increasingly shifting to AI tools
250
Generalist data annotators displaced as Grok AI improves — company pivoting from general to specialist AI tutors, scaling back generalist annotation workforce
500
33% of workforce
Streamlining tied to integration of AI into transcription workflows — 4th round of cuts as AI transcription replaces human editing roles
22
4% of workforce
AI agents now handle approximately 50 percent of customer interactions; CEO confirmed support workforce reduction
4,000
Launching new GenAI & Data division — company says this round is explicitly driven by the generative AI revolution, making AI integral to Amdocs DNA
500
2% of workforce
R&D restructuring citing rising expectations and AI skills focus — traditional engineers cut, replacing with AI-focused hires for marketing automation platform
90
CEO: tomorrows companies will be smaller and more AI-based. 70% of support now handled by AI, 90% of marketing campaigns built with AI. Shutting down Email/SMS division
200
34% of workforce
Customer service team cut after AI embedded in customer contact solutions; company denies direct AI replacement but timing coincides with AI rollout
150
Accelerating AI investments in product platform while cutting sales roles — driving AI and automation-driven solutions across entire organization
166
6% of workforce
Level designers, UX writers, and user researchers replaced by AI tools they themselves built. Staff quote: those AI tools are basically replacing the teams
200
10% of workforce
AI integration across Indeed and Glassdoor; folding Glassdoor into Indeed as AI reshapes job search
1,300
6% of workforce
Shifted resources toward AI products and Copilot; automation reduced staffing needs across multiple divisions
9,000
AI-driven efficiency and automation reshaping workforce; CEO stated AI is now core to client work
24,516
AI squeezing from both sides — losing deals to ChatGPT externally, going AI-first operationally to replace staff functions with AI agents internally
85
40% of workforce
AI automation reducing delivery and support functions across IT services operations
3,000
Cut 20 percent of Greater China workforce plus hundreds more across Europe
2,000